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Privacy policy
Version: 7 October 2026.
ELÈSIG, a French SASU with share capital of €1,000, registered with the Alençon Trade and Companies Register under number 910 919 802, at 31 Place de la République, 61130 Bellême, France, is the controller for this store’s processing. Contact contact@elesig.fr with privacy questions or requests.
If you select the optional choice during delivery checkout, one cart reminder may be sent approximately two hours after order preparation, subject to your suppression preferences in Brevo. This does not subscribe you to the newsletter. Withdraw this request by unchecking the choice and confirming delivery again before payment, or by contacting us. With audience consent, Google Analytics receives item references, quantities, amounts and an order identifier after a purchase. With separate advertising consent, Meta receives amounts and item references to measure campaigns. We do not send your contact details or private confirmation link to these pixels.
Authorised ELÈSIG personnel access information needed for their work. We use Vercel for hosting and, with your permission, audience measurement; Supabase for the database and authentication; Brevo for email delivery; Google Analytics for purchase measurement with your permission; Meta for advertising measurement with your separate permission; PayPal for payment; and Sendcloud and selected carriers for delivery. They receive information needed for their respective services. PayPal and carriers may also process information for their own obligations, subject to their own privacy notices. The store does not receive your full payment card number. We do not sell your contact details.
Google address assistance is optional and loads only if you enable it. Your address query and technical information are then sent to Google. Manual entry remains available.
International providers may process information outside the European Economic Area. Contact contact@elesig.fr to request the recipients, processing locations and applicable safeguards for the service used. Transfers and their safeguards must be assessed for each provider and service; a service without cookies may still transmit personal information.
There is no single five-year retention period for all order information. Invoices and accounting records must be kept for ten years from the end of the relevant financial year. Electronic contracts worth at least €120 are subject to legal retention for ten years from delivery or performance, in addition to the preceding period. Other contractual evidence may be archived for the applicable limitation period, generally five years, or as needed for a dispute.
Account information is useful while the account is used; closure does not remove legally required records. Newsletter contact information is kept to manage the subscription until withdrawal; minimal suppression information may be retained to honour an unsubscribe request. Support and back-in-stock requests are kept as needed for their follow-up and any applicable obligations or defence of rights. Security retention must be proportionate to the protective purpose. You may ask what information remains and why. These criteria do not mean that everything is automatically erased on a single date.
Necessary cookies support your basket, sign-in, payment and saved choices. The elesig_consent preference lasts 28 days. Audience counters use visited and engaged for 24 hours only with audience consent. Vercel Web Analytics loads only with that same permission. Google Analytics cookies (_ga) are limited to 28 days. Meta may use _fbp and _fbc for advertising measurement with separate permission. The previous “consent” preference does not authorise this version.
Use “Reject all”, “Accept all” or “Customize” to decide. “Cookie settings” at the bottom of the page lets you change or withdraw permission. Refusal does not prevent purchasing. Withdrawal stops new optional measurement and clears the audience cookies managed by the site; it does not change the lawfulness of earlier processing. With permission for newsletter invitations, the optional newsletterPopup cookie remembers display of the invitation for 7 days. Permission to display an invitation does not subscribe you to the newsletter.
Depending on your circumstances, you can request access, correction, erasure, restriction or portability, or object to processing based on legitimate interests. Consent can be withdrawn at any time. Erasure may be limited by accounting duties or the need to defend legal rights.
Email contact@elesig.fr with your request and information helpful to locate your records, such as the account email. You do not have to justify an access request or routinely send a copy of an identity document. Proportionate identification may be requested only if there is reasonable doubt about your identity. We normally respond within one month. If complexity or the number of requests requires an extension, we will explain it within that month; an extension may be up to two additional months.
You can complain to the French data protection authority, the CNIL, and contact us with questions about this policy.
